Issuing a Refund

You'll be able to issue a refund for payments made on LearnDesk from LearnDesk Billing.

To issue a refund, follow the steps given below:

1. Login to your LearnDesk Account.
   
2. Click on the Teach menu item, and then click on Billing.
   
3. You will be redirected to the Billing - Orders page. A list of all the recent orders for the school is available on this page.
4. Click on the order for which you want to issue the refund. You will be redirected to the orders detail page.
5. The orders detail page will have the list of all payments made for the order.
6. Click on the Refund button related to the payment you want to issue the refund.
7. In the resulting dialog, input the refund amount and refund reason, and then click on the Refund button.