Issuing a Refund

LearnDesk School Orders page allows the school administrator to issue a refund for a specific item.

To issue a Refund, follow the steps:

1. Ensure that you are logged in to your LearnDesk Account (https://www.learndesk.us), as shown below:
   
   
   
2. Under the 'Teach' menu, navigate to 'Orders' section as shown below:
   
   
   
3. You will be directed to Orders page, as shown below:
   
   
   
4. Click on the ID of the item for which refund is to be processed, as shown below:
   
   
   
5. Scroll down to ‘Payments’ section of the selected item and click on ‘Refund’ as shown below:
   
   
   
6. Specify the 'Refund' (amount) as shown below:
   
   
   
7. From the drop down menu, choose the 'Reason' and then click on 'Refund' button, as shown below:
   
   
   
8. You will be returned to the 'Orders' page, and the status of the order will be updated.